UNITED WAY OF UTAH COUNTY

Jobs and Internships

Open Positions

United Way of Utah County 2-1-1 is a free, confidential referral and information service that helps connect people to local resources, programs and human services. United Way 2-1-1 provides people with information and support- whether financial, domestic, health or disaster-related.  We believe in the highest quality customer service to serve all people in our community. In addition to providing customer service, we feel it is important to maintain community connection through partners and other vital organizations in order to meet the unique needs of those living within our area of service.

Duties & Responsibilities:

  • Develop a strategic plan on how best to expand 2-1-1’s reach.
  • Evaluate the effectiveness of 2-1-1’s outreach activities over time.
  • Identify new community resources for the 2-1-1 resource database.
  • Promote 2-1-1 to healthcare providers, educators, service providers, and families, among others.
  • Outreach by giving formal presentations, participating in community events, and working with partner agencies, etc.
  • Update agency information in database as needed.
  • Navigate resource database to assist callers with appropriate referrals; whose needs may include but are not limited to health, housing, food assistance, mental health, etc.
  • Become knowledgeable of resources and services in the community to provide accurate and relevant information to callers.
  • Engage in and support other United Way internal programs (Day of Caring, Sub for Santa, etc.)
  • Support the team in providing coverage for opening and closing.

Qualifications:

  • Bachelor’s degree in social services or human services, or minimum 1-2 years related experience in human service, non-profit or other related field preferred
  • Spanish speaker is a plus
  • Community outreach or nonprofit experience
  • Excellent interpersonal, verbal, and written communication skills
  • Valid Utah Driver’s License and access to a personal vehicle for use during work hours (mileage reimbursed)
  • Willingness to travel and overnight stay twice per year for outreach to southern part of the state.

The Ideal Candidate:

  • Passionate for promoting awareness of human service resources to the community
  • Possess interpersonal skills and feel comfortable approaching, interacting, and teaming with community leaders, healthcare providers, and community agencies
  • Carry self with a great degree of professionalism and feel comfortable public speaking in front of both small and large audiences
  • Be a self-starter who is hard-working and thorough.

Requirements:

  • Handle crisis situations and deal with difficult inquiries
  • Skilled in advanced customer service and problem solving
  • Communicate and work effectively with individuals of diverse backgrounds, needs, and communication styles
  • Provide active listening, empathy and other customer service techniques
  • Prioritize and complete tasks in timely manner
  • Basic knowledge of social media
  • Learn computer programs and software quickly

 

Work Schedule: 40 hours per week. Center is open M-F, 8:30 am to 5:00 pm, some nights and weekends when needed for outreach.

Salary: Starting at $37,000, based on experience

Benefits: United Way of Utah County is an Equal Opportunity Employer. This is a full-time, 40 hour position—compensation depends on experience. Benefits include medical and dental insurance, paid holidays, sick leave and vacation, 401(k), life and disability insurance, and flex spending plan.

How to Apply: Please email cover letter and resume to Jacklyn Fellows at jacklynf@unitedwayuc.org  Position open until filled.

 

Program Description: Parenting is incredibly tough, many moms and dads have questions and don’t know where to turn. United Way of Utah County brought Help Me Grow Utah to our state in an effort to support families and connect them to the information and resources they want.  We do this by:

  • offering developmental screening tools to assist parents in tracking early milestones
  • linking families to information and community resources related to child development and parenting
  • providing personalized virtual support
  • creating and facilitating partnerships within the community to improve the availability and quality of services for families

Position Description: The Bilingual Parent Support Specialist contributes to the goals of Help Me Grow Utah by addressing family strengths and concerns, referring families to existing community and informational resources related to child development, and problem solving to find alternative solutions as needed. They demonstrate knowledge and experience in family support services, including the ability to interpret developmental screenings and showing empathy toward a variety of family situations. They communicate with families, manage family records, conduct follow-up, and participate in other activities related to Help Me Grow Utah and United Way of Utah County.

Responsibilities:

  • Primary focus will be to enroll families from across the state in the program through our over the phone intake process, this includes verifying demographic and contact information and most importantly listening to the family and identifying ways HMGU can support their current needs
  • Respond in English and Spanish to calls, texts, and emails from parents, service providers, and health care providers who are in need of information and/or referrals to community resources for young children ages 0-8 years old
  • Score screening tools, including the Ages and Stages Questionnaire, Edinburgh Postnatal Depression Scale, Modified Checklist for Autism in Toddlers (completed by parents) and give results to parents
  • Address parents’ concerns about their child and recognize their current strengths
  • Identify appropriate referrals and services that may benefit a family; communicate referrals to parents or appropriate agencies
  • Follow-up with families via phone, text, mail and/or email in both English and Spanish
  • Provide support on projects as needed, such as researching community resources, preparing for events, etc.
  • Participate in other activities related to Help Me Grow Utah and United Way of Utah County

Minimum Requirements:

  • Bilingual in Spanish and English required
  • Minimum of Associates Degree required, Bachelor’s Degree preferred
  • Experience in child development, parenting, early childhood education, behavioral science, social service, social work, or related field
  • Work experience involving parents or young children with or without special needs
  • Valid Utah Driver’s License and access to personal vehicle for use during working hours (mileage reimbursable)
  • Proficient in Microsoft Office Suite with ability to learn new software applications
  • Proper telephone etiquette, including active listening and assessment skills
  • Ability to manage many details and various bits of information at the same time
  • Ability to make decisions independently as well as part of a team

Benefits and Compensation: This is a full-time in person hourly position–compensation starts at $19.00, increase depends on experience. Benefits include medical and dental insurance; paid holidays, sick leave and vacation; 401(K); life and disability insurance; and flex spending plan. United Way of Utah County is an Equal Opportunity Employer. 

Work Schedule: The typical work schedule will be 8:30 a.m. – 5:00 p.m. with 1-2 days a week 9:30 a.m. – 6:00 p.m. This is a full-time 40 hrs. /week position based at our office in Provo, UT. However, working hours may vary and may include occasional night or weekend hours. The Parent Support Specialist reports to the Help Me Grow Parent Support Team Manager.

Physical Activity: In the course of performing this job, the incumbent typically spends time sitting, walking, listening/speaking, writing and operating a personal computer. At times, employee may be required to drive an automobile to attend meetings within the community. They is expected to lift and carry office records and supplies up to 15 lbs. on an occasional basis. Reasonable accommodations may be arranged to enable individuals with disabilities to perform essential duties of the job.

 

Applications accepted until position is filled.

Email resume and cover letter to:
Vanessa Escobar at vanessae@unitedwayuc.org

United Way Utah Valley Paratransit is looking for kind, caring, safety oriented people to drive for their transportation team.  Paratransit is responsible for transporting senior citizens and people with disabilities around Utah County.  This service allows these populations to have access to much needed work, shopping & medical care.

Duties & Responsibilities:

  • Work with individuals who have mental and physical dishabilles as well as senior citizens
  • Drive a set route and meet pick up and drop off window times
  • Help passengers on and off the bus
  • Secure wheelchairs—will require bending and kneeling
  • Create a safe and secure environment for passengers
  • Clean and sanitize bus daily

Qualifications:

  • Positive attitude
  • Professional behavior
  • Safety conscious
  • Flexibility
  • Understanding and willingness to help people with disabilities

Requirements (all can be completed after hire):

  • Pass a background check and drug & alcohol screening (to be completed after hire)
  • DOT Medical card required
  • Obtain a Class C commercial driver’s license and passenger endorsement (assistance available to help obtain this license)

Work Schedule: Full-time & part-time positions available. Morning, afternoon & and weekend only shifts available. Part-time shifts are generally 5:00AM-10:00AM, 1:30PM-6:00PM and 5:00PM-9:30PM

Salary & Benefits: $14—16 per hour, compensation depends on experience and a raise will be given after training is complete. United Way of Utah County is an Equal Opportunity Employer.
Full-time benefits include medical and dental insurance, HSA or flex spending plan, paid holidays, sick leave and vacation, retirement benefits, as well as life and disability insurance.

How to Apply: Email cover letter and resume to Gary Tippets at garyt@unitedwayuc.org  Position open until filled.

Internships

Anxiety and depression are growing issues among kids and teenagers. United Way’s EveryDay Strong project is on a mission to empower parents and other caring adults to know how to build resilience in children.

We’ve already reached over twenty thousand families in Utah and we’re still spreading. As the Mental Health Social Media Intern, you’ll help us remix featured content for our Facebook and Instagram channels to reach more families and teach them how to help their kids feel safe, connected, and confident.

Your qualifications:

  • good writing skills and willingness to revise
  • a passion for mental health and the ability to refine your own thinking about what mental health is
  • the ability to stay on top of tasks and contribute to a team environment
  • fluent in English, excellent grammar
  • basic technical literacy (if you can use programs like PowerPoint and Word easily, you’ll be set)

Hours per week: 10-15 (flexible; remote possible)

Day to day activities:

  • review that week’s featured content and edit/shorten it for an Instagram caption
  • select quality photos from our library that match the caption
  • use Canva to create simple graphics/quote images that teach a lesson
  • make sure the “link in bio” matches the content for that week
  • draft one email newsletter per month
  • draft one article for the local paper per month

We love teaching you all these skills! We anticipate that you will walk away with a strong portfolio of meaningful projects that you can claim full responsibility for.

This is a volunteer position. Usually, it qualifies for school credit: you will need to check the exact requirements of your school. We are happy to fill out any needed paperwork or adjust the job description as needed. There is also a possibility of being supervised by an LCSW if your school requires it for credit.

To apply, please submit the following to michaelanng@unitedwayuc.org:

  • your resume
  • a short cover letter (1-3 paragraphs) explaining how this job might contribute to your long-term career goals and why you would be a good fit for the positionApplications are accepted on a rolling basis. We will start interviews for Winter 2022 before the end of November 2021.

A free service designed to promote a healthy, secure and enjoyable beginning for parents, new babies and their family members. Interns play a crucial role in the success of this program Some responsibilities include: assisting with playgroups, home visitation, weekly parenting class throughout Utah County, recruiting and matching volunteers with families, and more!

Welcome Baby is looking for 3 interns. A 15 hr/week minimum commitment is required. Must be willing to do home visits.

To apply, please visit:  https://welcomebabyuc.org/volunteer

Program Description:  The South Franklin Community Center (SFCC) works to increase the quality of life in the South Franklin neighborhood by:

  • Providing access to programs that promote individual growth and achievement.
  • Encouraging community participation and leadership.
  • Offering opportunities for residents to become more invested and connected.

Position Description and Responsibilities:  The SFCC Intern will work closely with the SFCC Site Coordinator to assist Volunteers who run various programs at the Center.  These programs consist of but are not limited to Children’s Activities (choir, dance, science club, reading club, homework help, coding, art, soccer, literacy, and private music lessons), Adult Activities (digital inclusion, cultural integration, crafts, ESL, Zumba, art, and monthly Community Cafes) and a variety of special events (Health Fair, Halloween Party, Christmas Party, etc.).

Responsibilities include:

  • Working with volunteers to coordinate materials needed for their classes
  • Tracking participant registrations
  • Taking participant attendance
  • Responding to communications
  • Attending weekly staff meeting
  • Coordinating a special event
  • Other office tasks as necessary

Minimum Requirements:

  • Exceptional organizational skills and attention to detail
  • Strong communication skills
  • Good telephone etiquette
  • Ability to collaborate with team members, volunteers, and participant families
  • Spanish language helpful but not required

Benefits and Compensation:  This is an unpaid internship

Work Schedule:  Must commit to a minimum of 15 hours a week.  Flexible scheduling is available between the hours of 3pm and 7pm Monday through Friday.

Currently seeking:

  • Summer 2022 Interns.  May thru July
  • Fall 2022 Interns: August thru November

To apply, please visit https://welcomebabyuc.org/volunteer

Program Description: Help Me Grow Utah (HMGU) is a free statewide family information line designed to promote the optimal development of young children by:

  • linking families to information and community resources related to child development and parenting
  • providing personalized care coordination
  • and creating and facilitating partnerships within the community to improve the availability and quality of services for families.

Position Description and Responsibilities: The Parent Support Intern works with our team of Parent Support Specialists and have the opportunity to contact families to help them enroll, review developmental screenings with parents, and more. If you are interested in learning what types of resources are available throughout the state, this internship may be a great fit for you.

Responsibilities Include:

  • Working with families via phone, email or text
  • Interpreting and giving results of child development questionnaires to parents
  • Researching community and informational resources to provide the family as applicable
  • Attending meetings and outreach events as they are available
  • Writing blog posts about child development topics of interest to you
  • Other office tasks as necessary.

Minimum Requirements:

  • Applicants should be currently enrolled in or have graduated from a Child Development, Public Health, Psychology or Behavioral Science, Family Studies, or similar program
  • Exceptional organizational skills and attention to detail
  • Strong communication skills, both verbal and written
  • Ability to participate in collaborative teamwork among staff, interns and volunteers
  • Willing to take initiatives on projects
  • Self-starter with ability to work independently
  • Proper telephone etiquette, including active listening and assessment skills

Benefits and Compensation: This is a volunteer internship position.

Work Schedule: Must commit to a minimum of 15 hours a week. Flexible scheduling available. Position based in Provo, UT. Start date is flexible.

To apply, please visit https://helpmegrowutah.org/who-we-are/get-involved

Program Description: As an initiative of United Way of Utah County, Help Me Grow Utah is a free statewide family information helpline designed to promote the optimal development during pregnancy and early childhood by:

  • linking families to information and community resources related to child development and parenting
  • providing personalized care coordination
  • creating and facilitating partnerships within the community to improve the availability and quality of services for families

While working at United Way, your talents would support something bigger—helping your neighbors get back on their feet after a challenging year. Together, we can support childhood education, youth social and emotional health, and families’ financial stability.

Position Description: The Early Childhood Social Media Intern’s efforts are focused on increasing the reach of the program throughout the state through the management and improvement of social media and various marketing materials. These include but are not limited to:

  • Team with the Social Media Manager to increase social media outreach through the current mediums
  • Help to design social media images or graphics using program marketing guidelines
  • Create, caption, and publish content on social media platforms, including live videos
  • Along with existing protocol, use knowledge-base to provide input and direction to the program’s social media
  • Engage our social media audiences with Instagram/Facebook stories and through comments

Minimum Requirements:

  • Experience with social media (Facebook business page, Instagram, Pinterest), marketing, photography, and writing
  • The ability to stay on top of tasks and contribute to a team environment
  • Basic technical literacy (if you can use programs like PowerPoint and Word easily, you’ll be set)
  • Good writing skills and willingness to revise; great organizational skills and attention to detail; willingness to take initiative on projects
  • Applicants should be currently enrolled in or have graduated from a Marketing, Communications, Photography, English, Social Work, Psychology, or similar program We anticipate that you will walk away with a strong portfolio of meaningful projects that you can claim full responsibility for.

This is a volunteer position. Usually, it qualifies for school credit: you will need to check the exact requirements of your school. We are happy to fill out any needed paperwork or adjust the job description as needed.

Schedule & Location:

  • Minimum of 15 hours per week
  • Choice of remote work or on-site in Provo
  • Schedule is flexible

To apply, please submit the following to amandam@unitedwayuc.org.

  • your resume
  • a short cover letter (1-3 paragraphs) explaining how this job might contribute to your long-term career goals and why you would be a good fit for the position (this helps us get a sense of your personality and interests and understand your writing skills)