Location: Provo, UT

Position Type: Full-time | In-office

Compensation: $18 – $20 per hour

Start Date: January 6, 2025

Organization Summary

United Way of Utah County has served children and families for over 60 years. While working at United Way, your talents will support something bigger–helping your neighbors get back on their feet after a challenging year. Together, we can support childhood education, mental health, and the financial stability of families. 

Summary of Position

The Donor Database & Operations Specialist is a vital member of the Resource Development (fundraising) and Finance team. The specialist oversees and ensures the integrity of United Way’s donor database, including data analysis and reporting; drives the successful execution of gift processing and donor stewardship tasks; and provides department support through a combination of administrative and special projects. This position reports to the Senior Director of Resource Development, works closely with the Finance Manager, and consults with the Senior Advisor of Resource Development. 

This person will need to be a quick learner, detail-oriented, have strong analytical and communication skills, and have an interest in supporting the mission of United Way. 

Job Responsibilities:

Data Management & Gift Processing

• Accurately process donor pledges, payments, and designations in a timely manner to ensure data integrity.
• Oversee and maintain the organization’s Salesforce CRM platform, ensuring system updates, data accuracy, and functionality.
• Train and support staff in using Salesforce CRM, fostering a culture of data fluency within the organization.
• Lead donation site setup and management for community giving, employee giving campaigns, and special events.
• Generate timely and accurate reports, dashboards, and data analysis to support donation tracking, campaign performance, and internal decision-making.
• Manage daily bank deposits, ensuring accurate and timely financial processing and reconciliation.
• Support donor stewardship by managing the acknowledgment process, including the generation of tax receipts and thank-you letters in collaboration with the Manager of Individual Philanthropy.

Administrative & Operational Support

• Contribute to process improvements, identifying opportunities to enhance operational efficiency and donor experience.
• Participate in team meetings and collaborate with staff and volunteers to advance United Way’s fundraising goals and community initiatives.
• Provide administrative support for special projects, campaigns, and community engagement activities.
• Assist with communication with contributors, agencies, and company representatives regarding pledges, payments, and designations
• Take on additional data management, operational, or internal support tasks as assigned to support United Way’s mission and goals.
• Assist with company and individual donor relationships and engagement activities

Qualifications:

• Ability to read, prepare, and interpret documents, reports, and correspondence, calculate figures and amounts
• Clear understanding of the critical importance of confidentiality and privacy when working with financial and personal information
• Proficient personal computer skills including e-mail, excel spreadsheet manipulation, word processing, importing and exporting data, etc.
• Strong data entry skills and attentiveness to detail
• Project management skills and the ability to manage multiple projects at the same time
• Previous experience in data management and Customer Relationship Management software, specifically Salesforce, preferred
• Willingness to embrace new software and processes as needed and lead the team in understanding and adapting to these systems
• Demonstrated ability to establish and maintain effective working relationships with all levels of United Way staff as well as diverse volunteers, donors, community partners, vendors, and other constituents 
• Must have a valid driver’s license, reliable transportation, and willingness to travel throughout Utah County.

Position Type/Expected Hours of Work

This is a full-time, hourly position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position may require longer hours, including early morning meetings, evening events, and weekend work during peak fundraising times. Occasional travel within Utah may be required. 

Compensation/Benefits

• $18 to $20/hour, depending on experience. 
• Benefits include medical and dental insurance, health savings account/flex spending account, paid holidays, sick leave, vacation days, a 401(k), life insurance, and disability insurance.
• The organization may pay for Salesforce Administrator Certification.

Position open until filled. To apply, please send a cover letter and resume to jackh@unitedwayuc.org

Position Type: Full-time, 1-Year Service Term (AmeriCorps VISTA)

Start Date: February 2025 (Exact date TBD)

Overview:
Are you passionate about making a lasting impact in the community through education and digital inclusion? We are seeking a dedicated AmeriCorps VISTA member to join our team as a Volunteer and Program Sustainability Coordinator. In this role, you will help build sustainable systems for volunteer engagement, program delivery, and outreach to ensure the long-term success of our Digital Inclusion efforts.

Key Responsibilities:

• Volunteer Outreach & Engagement:
  • Conduct bi-weekly check-ins with volunteer instructors to assess class progress and identify needs.
  • Gather feedback from instructors to improve curriculum and support systems.
  • Document challenges and successes to help inform future program adjustments.
• Grant & Resource Research:
  • Research and compile a database of potential grants and funding opportunities.
  • Develop templates and outreach materials to streamline the grant application process.
  • Build relationships with grant officers and potential funders to secure long-term partnerships.
• Student Enrollment & Curriculum Development:
  • Create a digital system to monitor student enrollment and progress.
  • Develop multilingual curriculum materials to accommodate diverse student needs.
  • Establish protocols for updating and maintaining curriculum and enrollment tracking systems for future program leaders.
• Photo Documentation & Program Marketing:
  • Create systems for managing photo documentation and release forms in compliance with privacy regulations.
  • Work with the Marketing Director on a monthly basis to promote Digital Inclusion initiatives and update the website calendar.
  • Develop a plan to advertise at local fairs, festivals, and schools to recruit volunteers and students.

Qualifications:

• Valid Utah Driver’s License and access to personal vehicle for use during working hours.
• Proficient in Microsoft Office Suite with ability to learn new software applications
• Strong organizational and project management skills
• Excellent interpersonal, verbal, and written communication skills
• Experience in community outreach, education, or nonprofit work is a plus
• Passion for digital inclusion and community engagement
• Spanish language skills is a plus

Benefits:

• Monthly living allowance- $2,051 per month (30 day month)
• Rental assistance-$400/month
• Education award ($6,895) or end-of-service stipend ($1,800) upon completion
• Health coverage
• Childcare assistance (if eligible)
• Professional development and networking opportunities
• Relocation Allowance
• Post Service federal employment incentives and opportunities – NCE non-
• competitive eligibility
• Ability to put qualified federal student loans on forbearance during the term of
• service
• Can count what hours you need of the position towards an internship

Work Schedule: The typical work schedule will be 8:30am-5:00pm.This is a full-time 40 hrs./week position based at our office in Provo, UT. However, working hours may vary and may include occasional night or weekend hours.

Applications accepted until the position is filled. Please submit resume and cover letter to: garyt@unitedwayuc.org 

About AmeriCorps VISTA:

AmeriCorps VISTA (Volunteers in Service to America) is a national service program designed to alleviate poverty by building the capacity of nonprofit organizations and public agencies across the United States. VISTA members serve in a full-time capacity for one year, focusing on sustainable solutions to increase the impact of their host organizations. As a VISTA member with United Way of Utah County, you will help enhance community outreach, support volunteer recruitment, and expand resources for low-income families in our Welcome Baby program. This is an opportunity to make a meaningful difference in the lives of families, while gaining professional experience and benefiting from unique opportunities that can open doors to future public service or nonprofit careers.

About Welcome Baby:

Welcome Baby is a free community service designed to promote a healthy, secure and enjoyable beginning for parents, new babies and their family members.

Welcome Baby focuses on educating parents on child development, increasing parental engagement, and connecting parents to community resources. Our focus is also to better prepare our volunteers and interns to meet the needs of the families that we serve. The VISTA will create a sustainable systems for volunteer recruitment and outreach to better serve the populations served and facilitate the recruitment of volunteers and facilitators for the Welcome Baby Playgroups and “Lending Libraries” with the main goal of empowering more low income families with the supports needed for success in school, work and life

Duties and responsibilities:

• Create and implement a structured curriculum for Welcome Baby home visits.
• Identify and secure additional funding sources to support the Welcome Baby program’s growth
• Develop marketing strategies to increase community awareness, engagement, and participation in the program.
• Data coordination, collection and analysis.
• Attend community events to market the Welcome Baby Program to potential program families, volunteers, and community partners.
• Support the Welcome Baby Coordinator with ongoing projects such as donations, community events, and partner outreach. 

Member Requirements/ Information:

• Bachelor’s degree in a relevant field
• U.S. Citizen at least 18 years of age
• Bachelor’s degree in early childhood, child development, family relations, education, public health, nonprofit management/leadership, recreation or related degrees preferred. 
• Strong time management skills, the ability to work independently and to manage multiple projects simultaneously.
• Ability to interact in a positive and professional manner
• Proficient knowledgee of Microsoft Office (including Word, Excel, PowerPoint) 
• Reliable vehicle 
•  This assignment is full-time, 40-hour position and requires a 1 year commitment. Typically Monday-Friday, 8:30 am – 5 pm, but will need to work evenings and weekends as needed for community outreach and training volunteers.

Benefits:

• Monthly Stipend – $2,051
• Health Benefits 
• Choice of Education Award OR End of Service Stipend
•         Segal AmeriCorps Education Award – $6,895 
•         Post-Service Stipend – $1,800
• $400 per month rent assistance. 
• Student Loan postponement, or forbearance 
• You may be eligible for the postponement, or forbearance, of your student loans. 
• Relocation/Settling-In Allowance Costs 

If you are moving more than 50 miles to serve as a VISTA, you are eligible to receive a relocation and settling-in allowance to assist with your moving expenses. 

• Childcare assistance, if eligible. 
• Non-competitive eligibility (NCE) status with the federal government. 
• Can count what hours you need of the position towards an internship

Start Date: January 13, 2025

To apply, please submit resume and cover letter. Submit information to natalyam@unitedwayuc.org.

Position open until filled.

United Way Utah Valley Paratransit is looking for kind, caring, safety oriented people to drive for their transportation team.  Paratransit is responsible for transporting senior citizens and people with disabilities around Utah County.  This service allows these populations to have access to much needed work, shopping & medical care.

Duties & Responsibilities:

• Work with individuals who have mental and physical dishabilles as well as senior citizens
• Drive a set route and meet pick up and drop off window times
• Help passengers on and off the bus
• Secure wheelchairs—will require bending and kneeling
• Create a safe and secure environment for passengers
• Clean and sanitize bus daily

Qualifications:

• Positive attitude
• Professional behavior
• Safety conscious
• Flexibility
• Understanding and willingness to help people with disabilities

Requirements (all can be completed after hire):

• Pass a background check and drug & alcohol screening (to be completed after hire)
• DOT Medical card required
• Obtain a Class C commercial driver’s license and passenger endorsement (assistance available to help obtain this license)

Work Schedule: Full-time & part-time positions available. Morning, afternoon & and weekend only shifts available. Part-time shifts are generally 5:00AM-10:00AM, 1:30PM-6:00PM and 5:00PM-9:30PM

Salary & Benefits: $14—16 per hour, compensation depends on experience and a raise will be given after training is complete. United Way of Utah County is an Equal Opportunity Employer.
Full-time benefits include medical and dental insurance, HSA or flex spending plan, paid holidays, sick leave and vacation, retirement benefits, as well as life and disability insurance.

How to Apply: Email cover letter and resume to Gary Tippets at garyt@unitedwayuc.org  Position open until filled.