United Way of Utah County 2-1-1 is a free, confidential referral and information service that helps connect people to local resources, programs and human services.  Additionally, 2-1-1 supports United Way programs including Sub for Santa, a temporary Christmas assistance program that matches sponsors to families looking for help and provides gifts for children between 18 months and 16 years of age. We are looking for someone to support the Sub for Santa program along with the 2-1-1 team. We believe in the highest quality customer service to serve all people in our community. This position can be used towards an internship as well.

Duties & Responsibilities:

• Utilize the Sub for Santa database to provide support with the application process
• Answer applicant questions through email and text platform
• Provide friendly customer service to donors of Sub for Santa
• Process and document monetary and In-kind donations
• Engage in and support other 211 tasks
• Become knowledgeable of United Way internal programs
• Take Sub for Santa calls and assist and direct accordingly

Qualifications:

• Excellent customer service skills
• Applicants should be currently enrolled or graduated with a degree in social services or a similar program
• Strong communication skills, both written and verbal
• Ability to work with a team
• Spanish speaking is a plus

Requirements:

• Ability to communicate and work effectively with individuals with diverse backgrounds
• Ability to prioritize and complete tasks in timely manner
• Ability to learn computer programs and software quickly

Work Schedule: 15-20 hrs/week, Oct. 15 – Dec. 20

Pay Rate & Benefits: $15/hr, hours can be used for internship credit

How to Apply: Please email cover letter & resume to Pam at pamelah@unitedwayuc.org

Position Type: Full-time, 1-Year Service Term (AmeriCorps VISTA)

Start Date: November 2024 (Exact date TBD)

Overview:
Are you passionate about making a lasting impact in the community through education and digital inclusion? We are seeking a dedicated AmeriCorps VISTA member to join our team as a Volunteer and Program Sustainability Coordinator. In this role, you will help build sustainable systems for volunteer engagement, program delivery, and outreach to ensure the long-term success of our Digital Inclusion efforts.

Key Responsibilities:

• Volunteer Outreach & Engagement:
  • Conduct bi-weekly check-ins with volunteer instructors to assess class progress and identify needs.
  • Gather feedback from instructors to improve curriculum and support systems.
  • Document challenges and successes to help inform future program adjustments.
• Grant & Resource Research:
  • Research and compile a database of potential grants and funding opportunities.
  • Develop templates and outreach materials to streamline the grant application process.
  • Build relationships with grant officers and potential funders to secure long-term partnerships.
• Student Enrollment & Curriculum Development:
  • Create a digital system to monitor student enrollment and progress.
  • Develop multilingual curriculum materials to accommodate diverse student needs.
  • Establish protocols for updating and maintaining curriculum and enrollment tracking systems for future program leaders.
• Photo Documentation & Program Marketing:
  • Create systems for managing photo documentation and release forms in compliance with privacy regulations.
  • Work with the Marketing Director on a monthly basis to promote Digital Inclusion initiatives and update the website calendar.
  • Develop a plan to advertise at local fairs, festivals, and schools to recruit volunteers and students.

Qualifications:

• Valid Utah Driver’s License and access to personal vehicle for use during working hours.
• Proficient in Microsoft Office Suite with ability to learn new software applications 
• Strong organizational and project management skills
• Excellent interpersonal, verbal, and written communication skills
• Experience in community outreach, education, or nonprofit work is a plus
• Passion for digital inclusion and community engagement
• Spanish language skills is a plus

Benefits:

• Monthly living allowance- $2,051 per month (30 day month)
• Rental assistance-$400/month
• Education award ($6,895) or end-of-service stipend ($1,800) upon completion
• Health coverage
• Childcare assistance (if eligible)
• Professional development and networking opportunities
• Relocation Allowance
• Post Service federal employment incentives and opportunities – NCE non-
• competitive eligibility
• Ability to put qualified federal student loans on forbearance during the term of
• service
• Can count what hours you need of the position towards an internship

Work Schedule: The typical work schedule will be 8:30am-5:00pm.This is a full-time 40 hrs./week position based at our office in Provo, UT. However, working hours may vary and may include occasional night or weekend hours.

Applications accepted until the position is filled. Please submit resume and cover letter to: garyt@unitedwayuc.org

Position Type: Full-time, 1-Year Service Term (AmeriCorps VISTA)

Start Date: November 2024 (Exact date TBD)

The Community Engagement VISTA will play a critical role in expanding the services of the United Way Center in American Fork, Utah, which provides educational programs to promote individual growth and support low-income families. This position will focus on building sustainable community relationships, developing partnerships, and implementing innovative strategies to recruit and retain families. The VISTA member will also help scale the systems and programs at the new center, ensuring its long-term sustainability and success in addressing poverty by increasing access to vital resources.

Key Responsibilities:

Community Building and Engagement -Build a community of attendees and families to be served by the expansion project, fostering engagement and support.

Establish partnerships with key organizations to support center activities and programs.

Launch a Parent Advisory Board including developing a comprehensive plan for its structure and engagement.

Facilitate the implementation and scaling of programs at the new location to enhance their impact and effectiveness.

Financial Sustainability and Donor Engagement- Build a plan for financial longevity by identifying new revenue sources and creating a robust system for donor engagement and storytelling.

Qualifications:

• Valid Utah Driver’s License and access to personal vehicle for use during working hours.
• Proficient in Microsoft Office Suite with ability to learn new software applications
• Excellent interpersonal, verbal, and written communication skills
• Experience in community outreach, education, or nonprofit work is a plus
• Willingness to adapt to new challenges and work in a dynamic, evolving project environment.
• Strong organizational and time management skills, with the ability to manage multiple tasks and projects efficiently.
• Spanish language skills is a plus

Benefits:

• Monthly living allowance- $2,051 per month (30 day month)
• Rental assistance-$400/month
• Education award ($6,895) or end-of-service stipend ($1,800) upon completion
• Health coverage
• Childcare assistance (if eligible)
• Professional development and networking opportunities
• Relocation Allowance
• Post Service federal employment incentives and opportunities – NCE non-
• competitive eligibility
• Ability to put qualified federal student loans on forbearance during the term of
• service
• Can count what hours you need of the position towards an internship

Work Schedule: The typical work schedule will be 8:30am-5:00pm.This is a full-time 40 hrs./week position based at our office in Provo, UT. However, working hours may vary and may include occasional night or weekend hours.

Applications accepted until the position is filled. Please submit resume and cover letter to: laurab@unitedwayuc.org.

Program Description: As an initiative of United Way of Utah County, Help Me Grow Utah is a free statewide family information helpline designed to promote the optimal development during pregnancy and early childhood by:
• linking families to information and community resources related to child development and parenting
• providing personalized care coordination
• creating and facilitating partnerships within the community to improve the availability and quality of services for families

Position Description: The Community Liaison is primarily responsible for increasing awareness of HMGU through community outreach in Salt Lake and surrounding counties (position housed in Murray, UT). This includes promoting HMGU to healthcare providers, educators, service providers, and families, among others. The Community Liaison mainly does outreach by giving formal presentations, participating in community events, working in partnership with other agencies, overseeing networking events, and directing other relevant activities. In order to ensure effective outreach, the Community Liaison is also responsible for (1) developing a strategic plan on how best to expand HMGU’s reach in the area, (2) formally evaluating the effectiveness of HMG’s outreach activities over time, and (3) building sustainable partnerships with other early childhood partners. Additionally, the Community Liaison actively identifies new family-centric community resources for HMGU’s resource database.

Minimum Requirements:

• Bachelor’s degree in social work, early childhood, health promotion or related field with one year of experience
• Community outreach, child development, systems building, or nonprofit experience
• Excellent interpersonal, verbal, and written communication skills
• Valid Utah Driver’s License
• Access to a personal vehicle for use during work hours (mileage reimbursable)
• Willingness to commute to Provo, UT for periodic meetings
• Proficient in Microsoft Office Suite with the ability to learn new software applications and databases
• Proficient English verbal and written skills required and Spanish verbal and written skills recommended

The Ideal Candidate: The ideal candidate will possess a passion for supporting families and promoting the healthy development of children. They will possess superior interpersonal skills and
must feel comfortable approaching, interacting, and teaming with families, community leaders, and healthcare providers. The candidate should carry themselves with a great degree of professionalism and feel comfortable public speaking in front of both small and large audiences. Additionally, they will be a self-starter who is hard-working and thorough. Spanish communication skills and child development knowledge are highly desired.

Benefits and Compensation:  United Way of Utah County is an Equal Opportunity Employer. This is a full-time hourly position with compensation starting at $19.00/hour, dependent on experience and education. Benefits include medical and dental insurance; paid holidays, sick leave and vacation days; 401(k); life insurance, and disability insurance; health savings account and flex spending plan. 

Location and Work Schedule: This position is based in the United Way of Utah County satellite office located in Murray, UT. The typical work schedule is Monday-Friday, 8:30 am – 5:00 pm with some early mornings, evenings, and Saturdays required for community events and meetings. 

Training: Ability to spend one week in Provo, UT for training will be required at the beginning of employment. Travel will be covered. 

Physical Activity: In the course of performing this job, the incumbent typically spends time sitting, walking, standing, listening, speaking, writing and operating a personal computer. Frequently, you will be required to drive an automobile to attend meetings or events within the community. Occasionally, you are expected to lift and carry office records and supplies up to 20-25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties of the job.

Position open until filled.

To apply, submit cover letter and resume to:
Amanda Price, Outreach Manager United Way: Help Me Grow Utah amandap@unitedwayuc.org

Program Description: Parenting is incredibly tough, many moms and dads have questions and don’t know where to turn. United Way of Utah County brought Help Me Grow Utah to our state in an effort to support families and connect them to the information and resources they want.  We do this by:

• offering developmental screening tools to assist parents in tracking early milestones
• linking families to information and community resources related to child development and parenting
• providing personalized virtual support
• creating and facilitating partnerships within the community to improve the availability and quality of services for families

Position Description: The Bilingual Parent Support Specialist contributes to the goals of Help Me Grow Utah by addressing family strengths and concerns, referring families to existing community and informational resources related to child development, and problem solving to find alternative solutions as needed. They demonstrate knowledge and experience in family support services, including the ability to interpret developmental screenings and showing empathy toward a variety of family situations. They communicate with families, manage family records, conduct follow-up, and participate in other activities related to Help Me Grow Utah and United Way of Utah County.

Responsibilities:

• Primary focus will be to enroll families from across the state in the program through our over the phone intake process, this includes verifying demographic and contact information and most importantly listening to the family and identifying ways HMGU can support their current needs
• Respond in English and Spanish to calls, texts, and emails from parents, service providers, and health care providers who are in need of information and/or referrals to community resources for young children ages 0-8 years old
• Score screening tools, including the Ages and Stages Questionnaire, Edinburgh Postnatal Depression Scale, Modified Checklist for Autism in Toddlers (completed by parents) and give results to parents
• Address parents’ concerns about their child and recognize their current strengths
• Identify appropriate referrals and services that may benefit a family; communicate referrals to parents or appropriate agencies
• Follow-up with families via phone, text, mail and/or email in both English and Spanish
• Provide support on projects as needed, such as researching community resources, preparing for events, etc.
• Being trained on the Sparkler App dashboard with the purpose of corresponding with parents, reviewing of screenings, and encouraging engagement
• Participate in other activities related to Help Me Grow Utah and United Way of Utah County

Minimum Requirements:

• Bilingual in Spanish and English required
• Minimum of Associates Degree required, Bachelor’s Degree preferred
• Experience in child development, parenting, early childhood education, behavioral science, social service, social work, or related field
• Work experience involving parents or young children with or without special needs
• Valid Utah Driver’s License and access to personal vehicle for use during working hours (mileage reimbursable)
• Proficient in Microsoft Office Suite with ability to learn new software applications
• Proper telephone etiquette, including active listening and assessment skills
• Ability to manage many details and various bits of information at the same time
• Ability to make decisions independently as well as part of a team

Benefits and Compensation: United Way of Utah County is an Equal Opportunity Employer. This is a full-time in person hourly position–compensation starts at $19.25, increase depends on experience. Benefits include medical and dental insurance; paid holidays, sick leave and vacation; 401(K); life and disability insurance; and flex spending plan.

Work Schedule: The typical work schedule will be 8:30am-5:00pm. with 1 day a week 9:30am-6:00pm. This is a full-time 40 hrs./week position based at our office in Provo, UT. However, working hours may vary and may include occasional night or weekend hours. The Parent Support Specialist reports to the Help Me Grow Parent Support Team Manager.

Physical Activity: In the course of performing this job, the incumbent typically spends time sitting, walking, listening/speaking, writing and operating a personal computer. At times, the employee may be required to drive an automobile to attend meetings within the community. They are expected to lift and carry office records and supplies up to 15 lbs. on an occasional basis. Reasonable accommodations may be arranged to enable individuals with disabilities to perform essential duties of the job.

Applications accepted until the position is filled. Please submit resume and cover letter to:

Vanessa Escobar at vanessae@unitedwayuc.org

United Way Utah Valley Paratransit is looking for kind, caring, safety oriented people to drive for their transportation team.  Paratransit is responsible for transporting senior citizens and people with disabilities around Utah County.  This service allows these populations to have access to much needed work, shopping & medical care.

Duties & Responsibilities:

• Work with individuals who have mental and physical dishabilles as well as senior citizens
• Drive a set route and meet pick up and drop off window times
• Help passengers on and off the bus
• Secure wheelchairs—will require bending and kneeling
• Create a safe and secure environment for passengers
• Clean and sanitize bus daily

Qualifications:

• Positive attitude
• Professional behavior
• Safety conscious
• Flexibility
• Understanding and willingness to help people with disabilities

Requirements (all can be completed after hire):

• Pass a background check and drug & alcohol screening (to be completed after hire)
• DOT Medical card required
• Obtain a Class C commercial driver’s license and passenger endorsement (assistance available to help obtain this license)

Work Schedule: Full-time & part-time positions available. Morning, afternoon & and weekend only shifts available. Part-time shifts are generally 5:00AM-10:00AM, 1:30PM-6:00PM and 5:00PM-9:30PM

Salary & Benefits: $14—16 per hour, compensation depends on experience and a raise will be given after training is complete. United Way of Utah County is an Equal Opportunity Employer.
Full-time benefits include medical and dental insurance, HSA or flex spending plan, paid holidays, sick leave and vacation, retirement benefits, as well as life and disability insurance.

How to Apply: Email cover letter and resume to Gary Tippets at garyt@unitedwayuc.org  Position open until filled.