Open Positions
United Way of Utah County 2-1-1 is a free, confidential referral and information service that helps connect people to local resources, programs and human services. United Way 2-1-1 provides people with information and support- whether financial, domestic, health or disaster-related. We believe in the highest quality customer service to serve all people in our community. In addition to providing customer service, we feel it is important to maintain community connection through partners and other vital organizations in order to meet the unique needs of those living within our area of service.
DUTIES & RESPONSIBILITIES:
- Navigate resource database to assist callers with appropriate referrals, whose needs may include but are not limited to health, housing, food assistance, mental health etc.
- Become knowledgeable of resources and services in the community to provide accurate and relevant information to callers
- Work with team to provide coverage for opening and closing
- Update agency information in referral database
- Engage in and support other United Way internal programs
- Help with additional United Way seasonal projects, as needed (Day of Caring, Sub for Santa, etc.)
QUALIFICATIONS:
- Fluent Spanish speaker required
- Skilled in customer service and problem solving
- Bachelor’s degree in social services, or minimum 1-2 years related experience in human service, non-profit or other related field.
REQUIREMENTS:
- Ability to communicate and work effectively with individuals with diverse backgrounds, needs and communication styles
- Provide active listening, empathy and other customer service techniques
- Explore referral options and provide support to clients in meeting their specific needs
- Handle crisis calls with difficult inquiries
- Ability to prioritize and complete tasks in timely manner
- Ability to learn computer programs and software quickly
WORK SCHEDULE: Typical work schedule will be Monday-Friday, 8:30-5:00p.m. Needs to also be available in rare circumstances to join community meetings/events. The entire 211 share in the responsibility of opening and closing.
SALARY: $17.75 per hour; based on experience
BENEFITS: United Way of Utah County is an Equal Opportunity Employer. This is a full-time, 40 hour position—compensation depends on experience. Benefits include medical and dental insurance, paid holidays, sick leave and vacation, 401(k), life and disability insurance, and flex spending plan.
HOW TO APPLY: Please email cover letter & resume to Emily Henry at emilyh@unitedwayuc.org
United Way Utah Valley Paratransit is looking for kind, caring, safety oriented people to drive for their transportation team. Paratransit is responsible for transporting senior citizens and people with disabilities around Utah County. This service allows these populations to have access to much needed work, shopping & medical care.
Duties & Responsibilities:
- Work with individuals who have mental and physical dishabilles as well as senior citizens
- Drive a set route and meet pick up and drop off window times
- Help passengers on and off the bus
- Secure wheelchairs—will require bending and kneeling
- Create a safe and secure environment for passengers
- Clean and sanitize bus daily
Qualifications:
- Positive attitude
- Professional behavior
- Safety conscious
- Flexibility
- Understanding and willingness to help people with disabilities
Requirements (all can be completed after hire):
- Pass a background check and drug & alcohol screening (to be completed after hire)
- DOT Medical card required
- Obtain a Class C commercial driver’s license and passenger endorsement (assistance available to help obtain this license)
Work Schedule: Full-time & part-time positions available. Morning, afternoon & and weekend only shifts available. Part-time shifts are generally 5:00AM-10:00AM, 1:30PM-6:00PM and 5:00PM-9:30PM
Salary & Benefits: $14—16 per hour, compensation depends on experience and a raise will be given after training is complete. United Way of Utah County is an Equal Opportunity Employer.
Full-time benefits include medical and dental insurance, HSA or flex spending plan, paid holidays, sick leave and vacation, retirement benefits, as well as life and disability insurance.
How to Apply: Email cover letter and resume to Gary Tippets at garyt@unitedwayuc.org Position open until filled.
Internships
About the Role
United Way of Utah County is seeking a Fundraising Administrative Intern to support our Senior Director of Resource Development. This is a great opportunity for a student or emerging professional looking to gain hands-on experience in nonprofit fundraising, donor engagement, and grant research.
Time Commitment & Location
- 5–10 hours per week (flexible schedule).
- Must be able to work in person at our Provo office during business hours (M–F, 8 AM–5 PM).
- Occasional morning, evening or weekend events and meetings may be available for additional learning opportunities (optional).
- Internship duration: Mid-April to mid-August (flexible timeline, but starting early April is preferred).
What You’ll Gain
- Exposure to diverse funding strategies, including grants, individual philanthropy, and corporate engagement.
- Opportunities to attend fundraising events and meetings with community leaders, gaining firsthand experience in donor cultivation and engagement.
- Experience working alongside Resource Development, Marketing, Volunteer Center, and Finance teams that support fundraising efforts across Central and Southern Utah.
- Hands-on training with fundraising and marketing platforms such as Salesforce, email platforms, and donation websites.
Key Responsibilities
Provide administrative and research support to the Senior Director of Resource Development, including:
- Grant and corporate sponsor research: Identifying potential funding opportunities, assessing requirements, and tracking deadlines.
- Grant administration: Managing application records and updating dashboards.
- Donor database management: Updating and maintaining donor contact records in Salesforce CRM.
- Event coordination: Assisting with sending invitations to current and prospective donors.
- Storytelling & impact sharing: Gathering and organizing program impact stories and statistics for donor communications (in collaboration with the Marketing Team).
- Meeting preparation: Assembling materials for donor meetings and planning sessions.
- Fundraising documentation: Organizing key fundraising files in our new SharePoint system (transitioning from Google Drive).
Ideal Candidate
- Passionate about nonprofit work, fundraising, and community impact.
- Detail-oriented, quick learner, and able to manage multiple tasks efficiently.
- Strong communication and organizational skills.
- Comfortable with technology and eager to learn new platforms like Salesforce and SharePoint.
This internship is a great stepping stone for anyone interested in fundraising, philanthropy, nonprofit management, or marketing. If you’re ready to gain real-world experience in nonprofit fundraising, please contact Janie Brigman, Senior Director of Resource Development, at janieb@unitedwayuc.org
A free service designed to promote a healthy, secure and enjoyable beginning for parents, new babies and their family members. Interns play a crucial role in the success of this program Some responsibilities include: assisting with playgroups, home visitation, weekly parenting class throughout Utah County, recruiting and matching volunteers with families, and more!
Welcome Baby is looking for 3 interns. A 15 hr/week minimum commitment is required. Must be willing to do home visits.
To apply, please visit: https://welcomebabyuc.org/volunteer
Program Description: The United Way Community Centers work to increase the quality of life in their neighborhoods by:
- Providing access to programs that promote individual growth and achievement.
- Encouraging community participation and leadership.
- Offering opportunities for residents to become more invested and connected.
Position Description and Responsibilities: The Community Center Intern will work closely with the Site Coordinators to assist Volunteers who run various programs at the Center. These programs consist of but are not limited to Children’s Activities (choir, dance, science club, reading club, homework help, coding, art, soccer, literacy, and private music lessons), Adult Activities (digital inclusion, cultural integration, crafts, ESL, Zumba, art, and monthly Community Cafes) and a variety of special events (Health Fair, Halloween Party, Christmas Party, etc.).
Responsibilities include:
- Working with volunteers to coordinate materials needed for their classes
- Tracking participant registrations
- Taking participant attendance
- Responding to communications
- Attending weekly staff meeting
- Coordinating a special event
- Other office tasks as necessary
Minimum Requirements:
- Exceptional organizational skills and attention to detail
- Strong communication skills
- Good telephone etiquette
- Ability to collaborate with team members, volunteers, and participant families
- Spanish language helpful but not required
Benefits and Compensation: This is an unpaid internship
Work Schedule: Must commit to a minimum of 15 hours a week. Flexible scheduling is available between the hours of 3pm and 7pm Monday through Friday.
Program Description: Help Me Grow Utah (HMGU) is a free statewide family information line designed to promote the optimal development of young children by:
- linking families to information and community resources related to child development and parenting
- providing personalized care coordination
- and creating and facilitating partnerships within the community to improve the availability and quality of services for families.
Position Description and Responsibilities: The Parent Support Intern works with our team of Parent Support Specialists and have the opportunity to contact families to help them enroll, review developmental screenings with parents, and more. If you are interested in learning what types of resources are available throughout the state, this internship may be a great fit for you.
Responsibilities Include:
- Working with families via phone, email or text
- Interpreting and giving results of child development questionnaires to parents
- Researching community and informational resources to provide the family as applicable
- Attending meetings and outreach events as they are available
- Writing blog posts about child development topics of interest to you
- Other office tasks as necessary.
Minimum Requirements:
- Applicants should be currently enrolled in or have graduated from a Child Development, Public Health, Psychology or Behavioral Science, Family Studies, or similar program
- Exceptional organizational skills and attention to detail
- Strong communication skills, both verbal and written
- Ability to participate in collaborative teamwork among staff, interns and volunteers
- Willing to take initiatives on projects
- Self-starter with ability to work independently
- Proper telephone etiquette, including active listening and assessment skills
Benefits and Compensation: This is a volunteer internship position.
Work Schedule: Must commit to a minimum of 15 hours a week. Flexible scheduling available. Position based in Provo, UT. Start date is flexible.
To apply, please visit https://helpmegrowutah.org/who-we-are/get-involved
