Jobs & Internships

As employment opportunities and internships are open and available, we will post them here.

2-1-1 Bilingual Community Connections Specialist

To apply for an internship, complete our Internship Application. More information about current internships can be found below.

Sub for Santa Internships

VITA Internships

Welcome Baby Internships

South Franklin Community Center Internships

Mountainland Continuum of Care Intern

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2-1-1 Bilingual Community Connections Specialist

United Way of Utah 2-1-1 is a free, confidential referral and information service that helps connect people to local community resources, programs and human services via phone, chat, text, app and web. United Way 2-1-1 provides people with information and support- whether financial, domestic, health or disaster-related.  We believe in the highest quality customer service to serve all people in our community.

Duties & Responsibilities:

  • Navigate resource database to assist callers with appropriate referrals, whose needs may include but are not limited to health, housing, food assistance, mental health etc.
  • Become knowledgeable of resources and services in the community to provide accurate and relevant information to callers
  • Update agency information in referral database
  • Participate in the community group Continuum of Care
  • Engage in EveryDay Learners initiative of United Way
  • Help with additional United Way seasonal projects, as needed (Day of Caring, Sub for Santa, etc.)

Qualifications:

  • Spanish speaker required
  • Skilled in advanced customer service and problem solving
  • Minimum 2 years related experience in human service, public health, non-profit or other related field. Bachelor’s degree in social services or public health preferred

Requirements:

  • Ability to communicate and work effectively with individuals with diverse backgrounds, needs and communication styles
  • Provide active listening, empathy and other customer service techniques
  • Handle crisis situations and deal with difficult inquiries
  • Ability to prioritize and complete tasks in timely manner
  • Basic knowledge of social media
  • Ability to learn computer programs and software quickly

Work Schedule: 40 hours per week. Contact Center is open M-F, 7:45 am to 5:15 pm

Salary: $14-16 per hour, based on experience

Benefits: United Way of Utah County is an Equal Opportunity Employer. This is a full-time position—compensation depends on experience. Benefits include medical and dental insurance, paid holidays, sick leave and vacation, 401(k), life and disability insurance, and flex spending plan.

How to Apply: Please email cover letter & resume to . Open until filled.

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Sub for Santa Internships

What is Sub for Santa? Sub for Santa is a program that seeks to help those in poverty in Utah County. It is intended to provide Christmas assistance for their families and connect them to long-term help. If you are looking for a rewarding, fast-paced internship, this is the internship for you!

Duties: The intern will help coordinate our applicant workshops this year. These workshops are for people who want to apply to the Sub for Santa program and receive information about resources that they can access in the community throughout the year. Interns will assist our workshop coordinators and perform a number of tasks, including staffing applicant intake stations, teaching workshops, checking applications, and directing application through the workshops.

Requirements: Ability to speak Spanish.

Hours: The Sub for Santa internship will require about 10 hours a week. This can be increased if the intern has the time. This can be counted for internship credit. We need an intern that can commit to two or three weeknights per week from 5-8 PM and some Saturdays from 9 AM-12 PM.  

For more information, contact Miranda at .

VITA Site Coordinator Internships

Are you passionate about sharing your financial smarts with others? Looking for a way to give back to our community while building your resume? We need you!

The VITA (Volunteer Income Tax Assistance) program provides free tax preparation help for low-income families, senior citizens, and persons with limited English speaking ability. During tax season, IRS-certified volunteers prepare tax returns for local community members at several sites throughout Utah County. Last year, the VITA program brought approximately $5.4 million in tax refunds back into the community.

As a VITA site coordinator intern, you will help hundreds of local families stay on track to achieve their financial goals by making sure that the VITA preparation site runs smoothly and that all tax returns are prepared accurately. You will manage and supervise volunteers, oversee the tax return preparation and review process, and make sure that local families have the support they need during a stressful time of year.

Responsibilities:

  • ·        Study for and pass IRS volunteer tax preparation certification exam at Advanced level (including Health Savings Account exam)
  • ·        Complete site coordinator training before tax season starts
  • ·        Direct and support tax preparation volunteers at the Community Partnership Center, including answering tax-law questions
  • ·        Prepare tax returns and provide quality review for other volunteers
  • ·        Submit tax returns electronically to the IRS and ensure that all tax returns are filed in a timely manner
  • ·        Follow up with rejected tax returns to resolve issues with clients
  • ·        Ensure that the VITA site has sufficient materials throughout the season
  • Refer qualifying clients to additional financial resources in the community

 Qualifications:

  • ·        Exceptional organizational skills and attention to detail
  • ·        Experience with tax law or individual tax returns preferred
  • ·        Willingness to learn about taxes and pass volunteer tax exam required
  • ·        Available to work evenings/weekends during tax season required
  • ·        Self-starter with ability to work independently
  • ·        Ability to work well with volunteers and clients
  • ·        Interest in non-profit and community work
  • ·        Access to reliable transportation required
  • Spanish language skills preferred

 Benefits:

Academic internship credit, mileage reimbursement for travel; on-site training and supervision; hands-on experience with nonprofit and community work

For more information, contact Claire at .

 Welcome Baby Utah County Internship

A free service designed to promote a healthy, secure and enjoyable beginning for parents, new babies and their family members. Interns play a crucial role in the success of this program Some responsibilities include: assisting with playgroups, home visitation, weekly parenting class throughout Utah County, recruiting and matching volunteers with families, and more!

 Welcome Baby is looking for 3 interns for the Fall semester. A 15 hr/week minimum commitment is required. Must be willing to do home visits. 

To apply, please visit:  https://welcomebabyuc.org/volunteer

South Franklin Community Center Internship

The South Franklin Community Center works to increase the quality of life in the South Franklin neighborhood by providing access to programs that promote individual growth and achievement, encouraging community participation and leadership, and offering opportunities for residents to become more invested and connected.

 South Franklin Community Center is looking for 6 interns for the Fall semester. A 15 hr/week minimum commitment is required. Morning, afternoon and evening positions available.  

To apply, please visit:  https://southfranklincc.org/component/rsform/form/4-internship-application

 Mountainland Continuum of Care Internship

The Mountainland Continuum of Care is searching for a part-time, unpaid intern to support a federal program that streamlines homeless service programs in the Utah, Wasatch, and Summit County areas. Application deadline is August 1st. The internship will run until April 2019. The internship will be housed at United Way of Utah County, and hours are negotiable (anywhere between 5-20/week). This intern will support the Continuum of Care Program Coordinator with the following duties:

 -Update the program website with crucial information for program partners and clients

-Boost and update social media platforms on Facebook and Twitter

-Assist with the management and and fundraising efforts of the Utah County Housing First Fund

-Assist with grant writing to assist the Continuum with diversifying funding sources

-Assist the Community Relations committee with projects

 Benefits to this internship include:

 -Benefits clients in with extreme low income in our local area

-Work on behalf of 60 public and non-profit agencies in the area

-Build marketing, grant writing, fundraising, and strategic planning experience

To apply, please visit:  complete our internship application

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