Jobs & Internships

As employment opportunities and internships are open and available, we will post them here.

2-1-1 Community Connections Specialist

To apply for an internship, complete our Internship Application. More information about current internships can be found below.

Volunteer Income Tax Assistance Site Coordinator Internship

Help Me Grow Internships

Welcome Baby Internships

South Franklin Community Center Internships

Mountainland Continuum of Care Intern

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2-1-1 Community Connections Specialist

United Way 2-1-1 is a free and confidential referral & information helpline that connects individuals to local community resources and human services. We believe in the highest quality customer service to serve all people in the communities of Utah. As a part of the United Way 2-1-1 team, the Community Connections Specialist will provide information and support in a variety of services, including basic needs, financial assistance, domestic situations, health care, disaster, volunteer opportunities, and more.

Duties & Responsibilities:

  • Assist callers who are seeking human services, whose needs may include but are not limited to health, housing, food assistance, mental health, volunteer opportunities, etc.
  • Become knowledgeable of resources and services in the community to provide accurate and relevant information to callers
  • Navigate resource database to assist callers with appropriate referrals
  • Collaborate in efforts to raise community awareness of 2-1-1 services
  • Update agency information in database as needed
  • Search for new resources where there are gaps in the community
  • Help with additional United Way seasonal projects, as needed (Day of Caring, Sub for Santa, etc.)


  • Spanish speaker required
  • Bachelor’s degree in social services, public health, human services.
  • 1-2 years related experience in human service, non-profit or other related field


  • Handle crisis situations and deal with difficult inquiries
  • Skilled in advanced customer service and problem solving
  • Ability to communicate and work effectively with individuals with diverse backgrounds, needs and communication styles
  • Provide active listening, empathy and other customer service techniques
  • Ability to prioritize and complete tasks in timely manner
  • Basic knowledge of social media
  • Ability to learn computer programs and software quickly
  • Detail-oriented

Work Schedule: M-F, 8:30-5pm

Salary: Starting at $15/hour

Benefits: United Way of Utah County is an Equal Opportunity Employer. This is a full-time position—compensation depends on experience. Benefits include medical and dental insurance, paid holidays, sick leave and vacation, 401(k), life and disability insurance, and flex spending plan.

How to Apply:  Please email cover letter and resume to by Dec. 20th

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 Volunteer Income Tax Assistance Site Coordinator Internship

The VITA (Volunteer Income Tax Assistance) program is a free tax preparing service for individuals with an annual income of $55,000 or less. It is part of the wider Utah Tax Help statewide financial stability coalition. During the VITA program, IRS-certified volunteers prepare tax returns for local community members at several sites throughout Utah County. Last year, the VITA program brought approximately $4.7 million in tax refunds back into the community and every volunteer hour spent returned approximately $900. VITA volunteers are also trained to look for tax credits like the EITC that clients may qualify for, which enables them to maximize their tax refund and supports their goals for financial stability.

The VITA site coordinator intern will help hundreds of local families stay on track to achieve their financial goals by ensuring the smooth operation of the VITA tax preparation site at the Community Partnership Center in Provo.

Hours per week: 10-15

Start/end dates: January 7, 2019--April 17, 2019


  • Study for and pass IRS volunteer tax preparation certification exam at Advanced level (including Health Savings Account exam)
  • Complete site coordinator training before tax season starts
  • Direct and support tax preparation volunteers at the Community Partnership Center, including answering tax-law questions
  • Prepare tax returns and provide quality review for other volunteers
  • Submit tax returns electronically to the IRS and ensure that all tax returns are filed in a timely manner
  • Follow up with rejected tax returns to resolve issues with clients
  • Ensure that the VITA site has sufficient materials throughout the season
  • Refer qualifying clients to additional financial resources in the community


  • Exceptional organizational skills and attention to detail
  • Experience with tax law or individual tax returns preferred
  • Willingness to learn about taxes and pass volunteer tax exam required
  • Available to work evenings/weekends during tax season required
  • Self-starter with ability to work independently
  • Ability to work well with volunteers and clients
  • Interest in non-profit and community work
  • Access to reliable transportation required
  • Spanish language skills preferred

Benefits: Academic internship credit, mileage reimbursement for travel; on-site training and supervision; hands-on experience with nonprofit and community work

Position open until filled

Contact or 801-691-5371 for more information.

 Help Me Grow Utah Internship

A free child development phone line where families and providers can connect to community resources and information. Interns work with our team to contact families via email or phone, research child development topics, review developmental screenings, follow-up with families to make sure they connect to appropriate resources, and more!

 Help Me Grow is looking for 1-2 interns for the Fall semester. A 15 hr/week minimum commitment is required. 

 Welcome Baby Utah County Internship

A free service designed to promote a healthy, secure and enjoyable beginning for parents, new babies and their family members. Interns play a crucial role in the success of this program Some responsibilities include: assisting with playgroups, home visitation, weekly parenting class throughout Utah County, recruiting and matching volunteers with families, and more!

 Welcome Baby is looking for 3 interns for the Fall semester. A 15 hr/week minimum commitment is required. Must be willing to do home visits. 

South Franklin Community Center Internship

The South Franklin Community Center works to increase the quality of life in the South Franklin neighborhood by providing access to programs that promote individual growth and achievement, encouraging community participation and leadership, and offering opportunities for residents to become more invested and connected.

 South Franklin Community Center is looking for 6 interns for the Fall semester. A 15 hr/week minimum commitment is required. Morning, afternoon and evening positions available.  

 Mountainland Continuum of Care Internship

The Mountainland Continuum of Care is searching for a part-time, unpaid intern to support a federal program that streamlines homeless service programs in the Utah, Wasatch, and Summit County areas. Application deadline is August 1st. The internship will run until April 2019. The internship will be housed at United Way of Utah County, and hours are negotiable (anywhere between 5-20/week). This intern will support the Continuum of Care Program Coordinator with the following duties:

 -Update the program website with crucial information for program partners and clients

-Boost and update social media platforms on Facebook and Twitter

-Assist with the management and and fundraising efforts of the Utah County Housing First Fund

-Assist with grant writing to assist the Continuum with diversifying funding sources

-Assist the Community Relations committee with projects

 Benefits to this internship include:

 -Benefits clients in with extreme low income in our local area

-Work on behalf of 60 public and non-profit agencies in the area

-Build marketing, grant writing, fundraising, and strategic planning experience

 If you are interested in applying for this position complete our internship application

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